Terms of service
Effective Date: March 1, 2025
Welcome to ScenarioX. These Terms and Conditions ("Terms") govern your use of our website ScenarioX.co and the services we provide. By accessing or using our website, you agree to these Terms.
If you do not agree with any part of these Terms, please do not use our website or services.
1. General Terms
- These Terms apply to all visitors, customers, and users of ScenarioX.co.
- We reserve the right to update or modify these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.
2. Products & Services
A. Furniture & Product Orders
- Orders placed on ScenarioX.co are subject to availability.
- We strive to display accurate product descriptions, images, and specifications, but variations may occur.
- Prices are listed in [Currency – e.g., USD or LBP] and may be subject to change.
B. Service Orders
- Our design, installation, and customization services are provided based on project scope and client requirements.
- Service completion timelines will be communicated upon consultation.
3. Shipping & Delivery
- Furniture and product orders are delivered within 23 working days.
- Service delivery timelines depend on the project and requirements.
- Delays due to unforeseen circumstances (e.g., weather, supplier issues) may occur, and we will notify you accordingly.
- For full details, refer to our Shipping Policy.
4. Returns & Refunds
- Returns and refunds are only accepted for defective or damaged products.
- Customers must report defects within 48 hours of delivery.
- Refunds will be processed within 5-10 business days once approved.
- For details, refer to our Return & Refund Policy.
5. Payments & Billing
- All payments must be made in full before order processing.
- We accept [payment methods: e.g., credit cards, bank transfers, etc.].
- ScenarioX is not responsible for bank charges, transaction fees, or currency conversion rates applied by your payment provider.
6. Intellectual Property
- All content, including text, images, designs, and logos on ScenarioX.co, is the property of ScenarioX and protected by copyright and intellectual property laws.
- You may not copy, distribute, or reproduce our content without written permission.
7. User Responsibilities
- You agree to provide accurate information when placing orders.
- You will not misuse our website for illegal activities, spamming, or unauthorized access.
- Any violations of these Terms may result in restricted access to our website.
8. Limitation of Liability
- ScenarioX is not liable for indirect, incidental, or consequential damages arising from product use, service delays, or website errors.
- Our total liability for any claim is limited to the amount paid for the specific product or service in question.
9. Governing Law
- These Terms are governed by the laws of Lebanon. Any disputes will be handled in the courts of Lebanon.
10. Contact Us
For any questions regarding these Terms, please contact us at:
📧 Email: info@ScenarioX.co